Customer self-service
Let customers track orders, find receipts, and manage returns in one branded place.
Built for retailers who care
Give your customers their own AI-powered service concierge.
Let customers get answers, track orders, find receipts, manage returns, and access helpful services from one branded place—without downloading another app.
Get early access ↗Private beta · No commitment · Thoughtful updates only
Customer conciergeIllustrative product concept
Where is order #1842, and can I return one item?
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It arrives tomorrow. I found your receipt and can start the return whenever you’re ready.
Please start it.
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Done — your return is ready. I’ve sent the instructions and kept the receipt here.
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A useful place for every after-purchase question.
Helpful AI support
Answer routine questions using the business’s real policies and customer context.
Escalate with context
Bring the team in when human judgment matters, with the conversation intact.
Early access
Help shape Arcole Loop.
We’re inviting a small group of retailers and operators to test the first version and tell us what should exist next.